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One of the main objectives of our websites is to provide visitors with information on safaris and related travel activities.
All safari consulting and sales are undertaken either directly by our teams
in the UK and Africa or in the case of some activity-only trips the actual
activity owners themselves. We
support the individual's right to online privacy and subscribe to the
following privacy statement.
What kind of information do we gather?
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Personally identifiable information
is provided by you when making an enquiry - this includes all of the
information on our enquiry forms, Client Information Records,
payment authorisations and all subsequent
e-mail and other correspondence between you and us. This personally
identifiable information is gathered only with your knowledge, active
permission and participation.
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From time to time we sponsor contests
and surveys in which your participation requires the provision of both
identifiable and anonymous information.
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Anonymous clickstream data is
gathered from our servers when you visit our sites - this includes IP
address details. We may track your visit to our site by giving you a
"cookie" on certain pages.
What do we use this information for
and with whom do we share it?
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Safari arrangements: Information
provided by you during the enquiry, reservation and confirmation
process is essentially used to make safari arrangements on your
behalf. We share necessary details with third party safari operators
contracted in order to arrange and to optimise your experiences on
safari. We do not stipulate or in any way control the further usage of
information provided to these contractors.
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Internal contacts data base:
Your contact details may be used by our company to
update you on information that we believe will be of interest to you
personally. This information is sent to you by your primary contact
within the company, usually your consultant, on an ad hoc but fully authorised basis only.
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Testimonials and references: In
cases where we receive feedback from a client that we believe would be
of value to our visitors, we use anonymous quotes in testimonials only
once permission has been obtained from the client. Many of our
relationships with clients are personal and result in a willingness on
their part to provide future references to prospective clients. We
provide the contact details of these referees on a one-to-one basis
with prospective clients and with the express permission of these
referees only.
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Survey and contest information:
Personal information is used by us to advise contest winners and to
update survey and contest participants on results. In some cases we'll
use your contact details to provide you with other updates that we
believe will be of interest to you personally. Other than during the
process of concluding safari arrangements for winners, none of this
information is shared with third parties. Anonymous survey and contest
information is used for deriving statistical reports that may be
shared with third parties.
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Anonymous clickstream data is
used to help us track user trends and patterns on our websites in
efforts to improve the experience of visitors to these sites. We also
use this anonymous data for compiling statistical reports that we may
share with third parties. Some of this information is derived by means
of "cookies" (small pieces of information that are stored by
your browser on your computer - you may edit your browser options if
you wish to block cookies).
What else should you know about your
online privacy and us?
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All information gathered via our
website is the property of "The Zambezi Safari and Travel Co.
Ltd."
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This information is never sold or
wilfully distributed to third parties thus preventing personally
identifiable information from being used in unauthorised mailings and
other solicitations.
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All employees are bound by this privacy statement - this
agreement is in place to protect the company, its public officers,
employees and clients.
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From time to time third parties are
contracted for the provision of services to us (e.g. market research)
whereby client information is made available to them - this
information is protected by appropriate confidentiality agreements and
used solely for the purposes of completing specific projects.
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Links - this site contains external
links to other websites that may gather personally identifiable
information from you and may have privacy policies that differ
materially from our own. We recommend that you review these separate
privacy statements.
How do you have your personal
information updated or deleted?
At present we do not provide any automated
means for you to update or delete information that you have supplied to
us. Any request for these modifications will be honoured by us.
In addition to the above, we undertake not to wilfully disclose any
personal information in our records except to comply with applicable laws
or valid legal processes or when we have reason to believe that disclosing
the information is necessary to identify, contact or bring legal action
against any party who may be causing interference with our rights or
properties or when anyone else could be harmed by such activities.
Any material changes in the way that we use your personal information will
be described in future versions of this file located on http://www.zambezi.co.uk/privacy.html
Any queries associated with our Privacy
Statement should be directed to "The Zambezi Safari and Travel Co.
Ltd" |
