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Zambezi Safari and Travel Co.

Confirming your safari...

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Recapping on the enquiry process...

As soon as you make contact with us we allocate a unique reference number and assign your request to the specialist in our company most suited to assisting with your planning.  

Please remember that

  • your correspondence will always be treated as confidential in line with our privacy policy  [www.zambezi.co.uk/privacy.html
  • your unique reference number should be used in all correspondence 

Our consultant is your single point of contact with the company...

  • ... the person who takes responsibility for your trip from start of planning until you return home
  • You may be contacted by ground-handling and accounts staff from our UK head office but our consultant is still your main contact
  • If at any time you need to speak to one of the other key people in the company then you'll find the main contact details at www.zambezi.co.uk/contact/

Provisional Reservations 

  • Prior to making any reservations we work with you on your safari plan and provide all necessary details with a final costing.   
  • In order to reserve your safari, please take note of our Standard Booking Conditions and send us a clear instruction on your final itinerary decision.  
  • We then hold reservations as provisional for a maximum of 14 days pending receipt of your deposit. 

Confirming your safari.... 

  • You need to send us a payment instruction/advice which includes acceptance of our Standard Booking Conditions.
  • You need to send us your your Client Information Record.
  • On receipt of your deposit the booking is confirmed subject to availability and a "key" document is issued detailing your final itinerary and terms of payment for the outstanding balance of your account. 
  • We issue vouchers for the individual activities on your safari on receipt of your final payment. 

... how to make payment...

 

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Contact us now 

ATOL T7158Travel Trust Association

UK Head Office
Ermington Mill, Ivybridge, Devon PL21 9NT
Tel: +44 (0)1548 830059 Fax: +44 (0)870 0941881
 Mobile: +44 (0)7900 582746
e-mail:info@zambezi.co.uk

African Head Office
Kariba, Zimbabwe
Tel: +263 61 2532  Fax: +263 61 2291
Mobile:+263 91 343616 
e-mail: info@zambezi.com

© Copyright, 1996-2007.       All rights reserved.    "The Zambezi Safari & Travel Co. Ltd".